Privacy Policy
At Sai Sushma Pathlabss, we are committed to protecting the privacy and confidentiality of our patients’ personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data.
1. Information We Collect
We may collect the following types of information:
Personal information (name, age, gender, contact details, etc.)
Medical history and diagnostic test results
Payment and billing details
Location information (for home sample collections)
Communication records (calls, messages, emails)
2. How We Use Your Information
Your information is used for:
Conducting diagnostic tests and generating reports
Providing home collection services
Communicating results and updates
Improving our services and customer support
Legal and regulatory compliance
3. Sharing of Information
We do not sell, trade, or rent your personal information. We may share information only with:
NABL-accredited partner labs (for testing and reporting)
Authorized medical personnel
Government or legal authorities, if required by law
4. Data Security
We follow strict protocols and industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Access to your data is limited to trained and authorized personnel only.
5. Online Report Access
If you choose to receive reports online, we ensure data transmission is encrypted and access is secure through password-protected systems.
6. Your Rights
You have the right to:
Access your personal and medical data
Request corrections to inaccurate information
Withdraw consent or request deletion (subject to legal obligations)
7. Third-Party Links
Our services may include links to third-party services (e.g., payment gateways). We are not responsible for the privacy practices of these third parties.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or available at our center.
9. Contact Us
For any questions or concerns about this Privacy Policy or your personal data, please contact:
Sai Sushma Pathlabss
Building no 54, 1st floor Masoodpur dairy ( Behind Jims Institute) vasant kunj
New Delhi 110070
Phone: +919851002020
Email: saisushmapathlabs@gmail.com